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Communication with children – virtual platforms

The RFU recognises that Clubs have been looking at ways they can stay in touch with their members and teams. Many are using virtual platforms which were designed for business, not children. Therefore, there are potential inherent risks. By applying some existing and new guidance to these ways of engaging players some risks may be mitigated.

Please note that once lockdown and social distancing measures are reduced further then this type of communication will be discouraged.  

There have been significant issues with the Zoom platform and Zoom Bombings. Please read more here


The RFU recommend when engaging with children using these platforms whether in delivering a coaching session or an informal gathering such as quiz night or team meeting the below:

  • No one to one communication must take place including messaging once in a group call


  • Consider the platform being used. Are privacy and confidential settings appropriate – i.e. password and waiting rooms? Meetings ID’s and passwords must not be shared on public and open social media.


  • Parental awareness of what you intend to do is critical along with consent


  • All participants are aware of a code of conduct during the meeting including appropriate dress and the location of where they are participating from e.g. a bedroom would not be appropriate


  • The ‘host‘ of the call has control of the meeting including muting/ unmuting , screen and file sharing and  waiting room, where only participants known to the host are allowed to enter. 
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